General Terms and Conditions (GTC)

When using the Fastic services on the Fastic website e.g. under or all domains referring to it as well as in the mobile

apps for IOS and Android devices (hereinafter referred to as "FasticApps"),

the user declares his agreement with the General Terms and Conditions

(hereinafter referred to as "GTCs"). If the user does not agree with the

General Terms and Conditions, registration must be waived. These General

Terms and Conditions apply to all websites and apps of HealthVida GmbH

& Co.KG. They also apply regardless of whether Fastic services are used

free of charge or for a fee.

1. General provisions


FasticApp means objective services of HealthVida GmbH & Co.KG,

Jacobistr. 18, 01309 Dresden, Germany (hereinafter referred to as

"Provider"). Further information about the Fastics App and HealthVida

GmbH & Co.KG can be found in the imprint on the website and within the



The Provider offers users several ways to become familiar with the

practice of interval fasting. Subject of this contract is the free or paid or via

advertising financed use of the services offered by the Provider under the

name Fastic via his website, other Fastic websites or

via software applications (hereinafter referred to as "services" or

"service"). If the user wishes to use a mobile app to use the services, he

can find out at whether the Provider offers a mobile

app for his terminal device or for the operating system of his terminal

device. If a service is subject to a charge, this is explicitly stated.


In principle, the service can be used on all platforms or terminal devices

supported by FasticsApp. Restrictions, especially technical ones, can be

found in the respective offer presentation of the services.


The use of the services does not require registration. It is initially possible

to use the basic functions of FasticApp without registration. A registration

in the FasticApp can be made at a later time.

No registration is required for the use of chargeable services and

community services for exchange with other users. A registration can be

made at a later date. Registration requires the user to enter his/her e-mail

address and password. Registration is only possible via the mobile

FasticApp. During registration, the user is requested to accept these

General Terms and Conditions and the data protection declaration. Once

registration has been completed, a confirmation email will be sent, asking

the user to verify the registration by clicking on the "Confirm account"

field. After confirming the field, the user will be redirected to a website

where the registration will be finally confirmed. Only then the registration

process is completed. Alternatively, the user has the option of registering

with his Facebook account. In this case, the registration process is

completed when the contact details of the respective Facebook account

have been entered and the "Confirm" field has been clicked. The user

warrants that all data submitted during registration is complete and

truthful. The user contract between the user and the Provider is only

concluded after electronic confirmation by the Provider.


With the registration at the FasticsApp, the user accepts these GTC for the

use of the services. If the user accesses the services via app and has

downloaded the FasticApp from the app store of a third party or accesses

the contents via an audio/video or assistant platform (such as Google

Home), the respective terms and conditions of use of the app store or

platform shall apply in addition; in the event of contradictions, these GTC

shall take precedence.


When downloading and using of the FasticsApp, in particular in third-party

networks or abroad, the user may incur transmission costs for his Internet

access provider.


Prerequisite for the use of the services is reaching the age of 18 and full

legal capacity. The services are aimed exclusively at consumers. A

consumer is according to legal definition each natural person, who locks a

legal transaction for purposes, which can be added predominantly neither

their commercial nor their independent vocational activity. The use of

FasticApp for commercial or other commercial purposes is expressly


2. Paid services


Individual services of the FasticsApp require the payment of a fee. The

scope of the services contained in the FasticApp and usable by the user

depends on whether and which services are used free of charge or against

payment. If the services are used free of charge, the user has access to

certain basic functions and information of the respective services. An

extended range of functions is available to the user if the services are

activated for the user as part of a subscription. The FasticsApp provides an

overview of the available chargeable services, their fees, scope of

services, restrictions and running times in the FasticApp. Payment of the

fee only entitles the user to access the services available or visible in the

presentation of the offer. All mentioned fees are inclusive of the respective

valid sales tax.


The individual steps of the purchase of chargeable services can be found

in the descriptions within the app store of the third party, FasticApp or the

website The user submits an offer with an order. The

activation of the order button alone does not constitute a purchase

contract for the chargeable content. Only after successful payment and

the corresponding electronic confirmation, the order is considered

accepted and the sales contract is concluded. Acceptance can also be

implied, in particular by activating the chargeable services.


The FasticsApp offers the option to activate the entire content of the

FasticsApp through one payment. FasticApp offers subscriptions with

different minimum terms. With the activation of the chargeable content,

the user receives the right to use it permanently for his own, non-

commercial purposes on all compatible devices connected to his App Store

account. Further use - in particular publication on the Internet, as well as

unauthorized copying, distribution or making the contents accessible via

the Internet, whether free of charge or against payment - is not permitted.

The same applies to the transcription of the contents, the removal of

copyright information and source references as well as any other

processing or manipulation of the download. The rights of use granted are

not transferable or sublicensable and are subject to full payment. Legally

admissible uses according to the copyright law are not restricted.

The Provider is entitled to revise, update or otherwise change the contents

at any time if this should be necessary for technical, legal or content-

related reasons.

The Provider considers all purchased digital data to be available for

download for a reasonable period of time. However, an unlimited data

backup and data availability cannot be guaranteed. The user should

therefore store his downloads locally on connected devices in parallel. The

user will be informed expressly and with reasonable advance notice if the

content can no longer be provided as downloads by the Provider in the



The payment methods that are visible in the offer presentation are

accepted; the payment process is generally operated by appropriate

service providers. In particular, this may involve the payment systems

offered by the respective App Store operators. Insofar as the respective

service provider includes its own General Terms and Conditions of business

or use (GTC) in individual cases, these shall apply exclusively to payment

processing. If necessary, the user must have a user account with the

service provider.


The Provider of the App Store can influence the duration or extension of

the App Store or its available fee-based services. Depending on the App

Store, fee-based services may expire after the end of the agreed term

without notice being required, or the respective contract term may be

extended indefinitely or by a corresponding period. Details can be found in

the terms and conditions or in the respective offer presentation of the App

Store. The App Store offers the possibility to terminate fee-based services

via a corresponding menu item.


If charges cannot be collected and if the user is responsible for the event

that caused the charge, he shall bear all costs incurred as a result. If

payments made are charged back or the user does not pay fees,

FasticsApp is entitled to block all or access to individual services from



The Provider may offer paid services to users free of charge for a certain

period of time. Which user can participate in a test offer is at the sole

discretion of the Provider. The Provider may change the scope of the test

offer or terminate the provision of a test offer at any time.


The Provider reserves the right to change its business model at any time

and, for example, to provide certain or all services only against payment.

The respective fees are published in the FasticsApp. The user is free to

terminate the use or to decide on the further use, which is then subject to

a charge.


The Provider reserves the right to assert further claims due to delayed


3. Right of withdrawal for consumers

If users are consumers in the sense of § 13 Bürgerliches Gesetzbuch

(BGB), the following right of withdrawal applies.


3.1. Right of withdrawal

The user has the right to revoke the concluded contract within fourteen

days without giving reasons. The revocation period is fourteen days from

the date of conclusion of the contract.

If the user has purchased a chargeable service of FasticsApp via an App

Store, revocation notices of the respective App Store apply. If the user has

purchased a chargeable service via the website, the

user must contact the Provider (HealthVida GmbH & Co. KG, Jacobistr. 18

01013 Dresden, Germany; e-mail: by means of a clear

declaration (e.g. a letter sent by post, or e-mail) of his decision to revoke

this contract. The user may use the following sample revocation form for

this purpose, which is, however, not mandatory.

In order to comply with the revocation period, it is sufficient for the user to

send notification of the exercise of the right of revocation before the expiry

of the revocation period.

3.2. Consequences of withdrawal

If the user cancels a contract with the Provider, the Provider will repay the

user all payments he has received from him immediately and at the latest

within fourteen days from the day on which the notification of cancellation

of the contract was received by the Provider. The Provider shall use the

same means of payment for this repayment as the User used for the

original transaction, unless expressly agreed otherwise with the user; in no

event shall charges be made to the user on the basis of this repayment.

If the user requests that the services begin during the withdrawal period,

the user shall pay the Provider a reasonable amount corresponding to the

proportion of services already provided by the time the user notifies the

Provider of the exercise of the right of withdrawal in respect of this

Agreement in relation to the total amount of services provided in the



Sample withdrawal form

(If the user wishes to revoke the contract, the user creates an e-mail or

letter with the following content and sends it to the provider).


HealthVida GmbH & Co. KG, Jacobistr. 18, 01013 Dresden, Germany, E-


Hereby I/we () cancel the contract concluded by me/us () for the purchase

of the following goods ()/ the provision of the following service () Ordered

on ()/received on () Name of consumer(s) Address of consumer(s)

Signature of consumer(s) (only in case of notification on paper) Delete

date (*)

Delete as applicable

4. Rights and obligations of the user


The FasticsApp, the services and contents available through it are not

made available to the user for commercial use, but exclusively for

personal use. A transfer of the user account to third parties is not

permitted. The user may only use the FasticsApp for his own private



Furthermore, the user is not permitted


to use chargeable services simultaneously on several terminal devices,

unless such use is expressly permitted within the scope of the respective

offer presentation;


to pass on the data sent for authentication and identification to third

parties or to make the access data used accessible to third parties;


from allowing third parties to view or access the services, e.g. an

indeterminate group of people, by using the services in public areas (such

as cinemas, theatres, exhibitions, workshops, showrooms, hotels, bars,

restaurants or other public spaces);


to take access control systems for chargeable services or other measures

in order to use or circumvent services without authorisation;


to assign or transfer rights or obligations from these General Terms and

Conditions to third parties.


The use of FasticsApp may be reserved to persons who meet certain

requirements (e.g. legal age). The user is responsible for ensuring that the

services are only available to persons who meet these requirements. In

particular, the user undertakes to comply with the applicable provisions on

the protection of minors from content harmful to minors.


When using FasticApp and its services, the user must consider contractual

agreements with third parties, in particular with his Internet access

provider or the App Store operator.


The user is solely responsible for his actions on the FasticApp as well as on

the website and thus for contents or data which he publishes within the

scope of the services. In particular, he undertakes not to secure, publish,

transmit and disseminate any racist, insulting, discriminatory, harassed,

defamatory, sexual, pornographic, violent or other illegal content, persons

or representations. Furthermore, the user is expressly advised that it is

prohibited to use legally protected terms, names, images, videos, or other

materials. Furthermore, the user is obliged to take appropriate measures

to prevent unauthorized use of his data, in particular passwords, by third

parties. He undertakes to inform the Provider immediately of any noticed

or suspected unauthorised use of his account.


The user undertakes not to intentionally specify the data of third parties

(including e-mail address) as his own. In particular, he undertakes not to

fraudulently specify the credit card details or bank details of third parties.

Furthermore, the user undertakes to comply with the applicable laws when

registering for and using the services, the website or

the FasticApp. The user undertakes to treat contents of the chat function

and messages confidentially and not to make them accessible to third

parties without the consent of their author or to pass them on. The same

applies to names, telephone and fax numbers, residential. E-mail

addresses and / or URLs.

The user undertakes to refrain from misusing the services, and in

particular from

not to pass on any defamatory (e.g. slanderous), offensive or

otherwise illegal material or such information about them

not to use them to threaten or harass other persons/users or to

violate the rights (including personal rights) of third parties

not to upload data that contains a virus (infected software). In

general, not to upload any software or other material that is

protected by copyright, unless the user has the rights to it or the

necessary consents - in this case, written proof can be requested

from the provider.

not to use them in such a way as to adversely affect the availability

of the services offered to other users

not to intercept or attempt to intercept any messages

not to advertise other Internet portals

not to write chat messages and send them to several people at the

same time.

5. Liability


The Provider informs the user that interval fasting is generally not a health

problem. Any exercises presented within the framework of the services

provided by the FasticsApp are designed for users who are averagely

healthy and physically and mentally resilient. The user implements any

exercises on his own responsibility. Should the user suffer from illnesses

such as diabetes or cardiovascular problems, lung or respiratory diseases

(including asthma), neuromuscular diseases, surgical interventions or

other health restrictions, be pregnant or breastfeeding or feel unwell after

interval fasting, the Provider advises to discuss this with the doctor. The

use of FasticApp is at user ́s own risk. The services offered here are not

medical or medical advice and cannot be used as a substitute for medical

examinations or treatments. Minors may fast only in consultation and with

the supervision of their parents.


The Provider is liable without limitation for intent and gross negligence.

The Provider is only liable for simple negligence if his vicarious agents or

legal representatives violate an obligation which is of essential importance

for the achievement of the purpose of the contract (so-called cardinal

obligation). In this case the liability is limited to the foreseeable damage.

This amounts to a maximum of the amount of the fee paid by the user for

the use of the paid services and functions. The above limitation of liability

does not apply to damages due to the absence of warranted

characteristics, to injury to life, limb or health or to claims arising from the

Produkthaftungsgesetz. If, however, the liability of the provider is excluded

or limited, this also applies to the personal liability of his legal

representatives and vicarious agents.


The user undertakes to indemnify the Provider or vicarious agents of the

Provider against all claims by third parties asserted in connection with

violations of the user's obligations under these GTC and/or the applicable

laws and to assume all reasonable costs incurred by the provider,

including those for legal defence, insofar as the user is responsible for the




No warranty

The Provider makes no assurances or guarantees that the weight or other

result desired by the user will be achieved by using the respective service.

The Provider does not owe a concrete success. In addition, the result is

also influenced by uncontrollable factors, such as physical predispositions

and preconditions, so that the result can vary greatly with different people

despite the same use of the services.

7. Responsibility for user-generated content

The user is solely responsible for the content he uploads within the

services. The Provider does not make them his own and does not check


8. Contract term, termination, repayment


As far as the subject of the contract of use is free services, the contract of

use can be terminated at any time. The user will find a corresponding

account-delete function in his account settings on the website and in the

FasticApp. Termination by post (HealthVida GmbH & Co. KG Jacobistr. 18,

01309 Dresden, Germany) or by sending an e-mail to

is also possible. The use by the Provider can be terminated without notice

if the user violates these terms and conditions. A termination of the user

contract by the Provider is effected by notification to the e-mail address

provided during registration. In addition, the provider reserves the right to

refuse the registration of the user without giving reasons.


FasticApp provides fee-based services. Unless otherwise stated in the

respective offer presentation, the usage contract for the respective paid

service initially runs over the booked minimum usage period. Thereafter,

the usage contract shall be extended by the duration of the booked

minimum usage period if it is terminated by the user or by the Provider

before the end of the extension period/ minimum usage period with effect

from the end of the respective period. The user may also use the services

after termination until the end of the respective period. The cancellation of

the paid service can be carried out if the purchase was made via an App

Store, as described in the respective App Stores in the subscription

administration. If the subscription was concluded via or

another platform operated by FasticsApp, the termination must be made

by e-mail to or by post (HealthVida GmbH & Co. KG

Jacobistr. 18, 01309 Dresden, Germany); in the event of termination by the

provider to the e-mail address provided by the user during registration.


The right to extraordinary termination for good cause remains unaffected.

An important reason for the Provider exists in particular if the user violates

applicable law or essential contractual obligations. A prior warning is not



In the event of termination of the user contract by the user and

termination by the Provider, repayment of any fees paid in advance shall

be excluded, unless the user terminates the contract for an important

reason for which the provider is responsible.


After termination, all data of the user will be deleted from the Fastic

database promptly, unless they are required for proof purposes of an

illegal act of the user beyond the termination of the contract.

9. Storage possibility and insight into the contract



These General Terms and Conditions can be viewed at . If the user wishes to store these General

Terms and Conditions permanently on a data carrier, he can download

them free of charge as a "pdf" file at http://www.getfastic/agb. The user

must consult the instructions of the respective browser software if he

needs help with saving. In order to open a "pdf" file, the user may require

a special program such as the free Acrobat Reader or a comparable

program that can handle "pdf" files.


The user can view the remaining contract information and data in

FasticApp. Alternatively, he can print out or save the automatic order

confirmation that the user receives after completing an order.

10. Extrajudicial dispute resolution

The Provider does not participate in a dispute resolution procedure before

a consumer arbitration board, but is obliged to point out that the European

Commission operates a platform at for

out-of-court online dispute resolution (so-called OS platform).

11. Final provisions


The Provider makes every effort to ensure trouble-free operation of the

app and to keep it available as far as possible. However, it is pointed out

that complete or complete availability is not technically feasible.

Therefore, the Provider does not assume any guarantee for a trouble-free

operation or a certain availability. Furthermore, there is no claim to the

maintenance of individual functionalities of the App used free of charge.

The Provider is - as far as no contractual obligations are opposed - entitled

at any time to change or remove contents, services and functionalities

provided within FasticApp and to make new contents, services and

functionalities available or not to further develop the app as a whole. In

this respect, the provider also reserves the right to issue separate terms

and conditions for new service offers or to discontinue and change

additional features free of charge.


The General Terms and Conditions of FasticsApp, which are currently

deposited with the order, apply. The provider is entitled at any time to

change these GTC with effect for the future, as far as this is necessary for

factual reasons, in particular due to changes in the law or changes in the

jurisdiction of the highest court, changes in economic conditions, technical

changes or further developments, changes in market conditions or other

equivalent reasons and the user is not unreasonably disadvantaged by

this. Changes to the General Terms and Conditions shall be notified in good

time at a suitable place within the offer or by e-mail at least 14 days prior

to the change. Every user has the right to object to the new terms of use.


The Provider is entitled to entrust third parties with the provision of the

agreed services at any time in whole or in part. In addition, the Provider

may transfer his rights and obligations to one or more third parties.


Agreements between the Provider and the user that deviate from these

GTC require text form to be effective; this also applies to a waiver of the

written form requirement.


The place of jurisdiction shall be Dresden (Germany) if the user does not

have his residence or usual place of abode in Germany or moves there or if

the user is not a consumer within the meaning of § 13 BGB (Bürgerliches

Gesetzbuch). FasticApp is also entitled to sue at the general place of

jurisdiction of the user.


German substantive law shall apply to the exclusion of the reference rules.


Should any provision of these GTC be or become invalid, this shall not

affect the validity of the remaining clauses. The ineffective or

unenforceable provision shall in this case be replaced by the parties by an

effective provision which comes as close as possible to the economic

purpose of the ineffective or unenforceable provision. The same shall

apply in the event of a loophole.

12. Data protection

The Fastic Privacy Policy is available at the link and is part of this contract.

Release April 2019